Technical support
Your assigned address isn't working, or you have questions about connecting or the string generator — a dashboard ticket gets a faster reply.
Payments & refunds
Refund requests: open a “Payment” category ticket in your dashboard; see refund terms.
Abuse
Complaints about traffic from our addresses. The process and timelines are described in our acceptable use policy.
Security
Report a vulnerability. We respond, and we won't pursue action against a good-faith report.
Seller details
The party providing the service under the terms of use. The same details also appear on the terms page, Section 07.
Seller
- Legal name: TunnelOps
- Email for legal questions: [email protected]
- Support Telegram: t.me/tunnelops