Contacts

Contacts

One block, no contact form: the address that answers your question, and the seller's registration details — right here on this page.

If a translated version of this document disagrees with the English original, the English version prevails.

We reply every day

General questions & sales

Pricing, product selection, invoices for organizations.

[email protected]

Technical support

Your assigned address isn't working, or you have questions about connecting or the string generator — a dashboard ticket gets a faster reply.

/app/support

Payments & refunds

Refund requests: open a “Payment” category ticket in your dashboard; see refund terms.

/app/support · [email protected]

Abuse

Complaints about traffic from our addresses. The process and timelines are described in our acceptable use policy.

[email protected]

Data & privacy

Requests regarding data subject rights, and cookie questions.

[email protected]

Legal questions

Questions about the terms of use and the contract.

[email protected]

Security

Report a vulnerability. We respond, and we won't pursue action against a good-faith report.

[email protected]

Telegram

Free trial, general questions, invoices — we reply every day.

t.me/tunnelops

Seller details

The party providing the service under the terms of use. The same details also appear on the terms page, Section 07.

Seller